Your provider
Gym Starter is provided by Lucien Robur, trading as CoachLucien, ABN 47 197 452 877. Contact: roburluciencoaching.pro@gmail.com.
Your six-week program
Your purchase includes a progressive six-week training program in PDF format with exercise video links, two private online consultations, 150+ exercise demonstrations, coach feedback and direct support, access to the private WhatsApp community, and at least one live educational masterclass + Q&A during your six weeks.
Delivery is online. After checkout, complete the questionnaire, join the private WhatsApp group to access your PDF and book your first consultation for the end of week one. Arrange your start, consultation times and the live session schedule with Lucien. Support and consultations relate to your six-week program; ongoing coaching is not included.
Price and payment
The launch price is $199 AUD for the first 50 enrolments, instead of $249 AUD. The displayed total is your program price, with no recurring subscription. Square handles payment details. Available wallets and Afterpay depend on your device, location and eligibility. Afterpay is subject to approval and its own terms; late fees may apply.
Cancellations and refunds
We do not offer refunds for a change of mind, deciding not to participate, or not using the program. Contact Lucien if you need to discuss your start date or consultation scheduling.
This policy does not exclude, restrict or replace rights under Australian Consumer Law or any other mandatory consumer law that applies to you. If the service does not meet an applicable consumer guarantee, you may be entitled to a remedy, including cancellation or a refund where required by law. Contact us with your receipt and a description of the issue so we can respond.
Read the ACCC guidance on remedies for products and services.
Coaching and your participation
This program teaches training fundamentals. It does not guarantee a specific physique, weight change or strength result. Results depend on your starting point, participation and circumstances. Coaching is not medical advice or treatment. Raise relevant exercise limitations with your coach and seek appropriate medical advice when needed.
Personal use and the community
Your program is for your own training. Do not redistribute or sell the PDFs, videos or community links. Respect other members’ privacy and keep the community supportive. Do not share another member’s messages, images or personal information without their permission.
Questions or a complaint
Email roburluciencoaching.pro@gmail.com with your receipt or payment reference. We will work with you to address the issue. Our business address is 20 Tomaree St, Nelson Bay, Australia.
See our Privacy policy for how your information is handled.